What This Policy Covers
Our policy covers the data we collect when you open an account, confirm contact details, contact support, or move funds through DANA, OVO, GoPay, or QRIS. We keep the transaction reference, time, status, and the account it belongs to so we can match records and answer
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disputes without asking you to send the same proof twice. We also store device and browser signals, like IP address, browser type, and session history, to spot abuse and protect access. We do not ask for more than we need for operation, checks, and legal requests.
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If you send an update request, we keep the trail for audit and support until the case is closed. Where local law limits access or retention, we follow that rule and only provide the service where it is allowed.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.